We are very happy about your visit to www.zimplynatural.com.
If you still have questions or if something is unclear, you can reach us by e-mail at kontakt@zimplynatural.de.
We are at your disposal.
Status January 2025
The controller within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is
ZIMPLY NATURAL GmbH
Landwehrstr. 35
80336 Munich
Germany
+49 89 21527617
kontakt@zimplynatural.de
www.zimplynatural.com
The data protection officer of the controller is:
DataCo GmbH
Dachauer Street 65
80335 Munich
Germany
+49 89 7400 45840
https://www.dataguard.de
We only process our users' personal data insofar as this is necessary to provide a functional website and our content and services. The processing of our users' personal data only takes place regularly with the user's consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is required by law.
Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 sentence 1 lit. a GDPR serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 sentence 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 sentence 1 lit. c GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 sentence 1 lit. d GDPR serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 sentence 1 lit. f GDPR serves as the legal basis for the processing.
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) of Article 6(1) GDPR (data processing in the public interest) and point (f) of Article 6(1) GDPR (data processing on the basis of a balancing of interests), Article 21(1) GDPR. This also applies to profiling based on this provision within the meaning of Art. 4 para. 4 GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate interests for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
The objection can be made without any formalities.
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected:
This data is stored in the log files of our system. This data is not stored together with other personal data of the user.
Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
Data is stored in log files to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our information technology systems. The data is not analyzed for marketing purposes in this context.
These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 sentence 1 lit. f GDPR.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after 14 days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or anonymized so that it is no longer possible to identify the accessing client.
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, the user has no option to object.
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change.
We also use cookies on our website that enable an analysis of the user's surfing behavior.
The following data can be transmitted in this way:
The user data collected in this way is pseudonymized by technical precautions. It is therefore no longer possible to assign the data to the accessing user. The data is not stored together with other personal data of the user.
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary for the browser to be recognized even after a page change.
We need cookies for the following applications:
The user data collected by technically necessary cookies is not used to create user profiles.
Analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer.
Technically unnecessary cookies are used to analyze user behavior so that we can understand how you use our website and services.
The legal basis for the processing of personal data using technically unnecessary cookies is your consent, which you have given us via the cookie banner in accordance with § 25 para. 1 TTDSG i.V.m. Art. 6 para. 1 lit. a) GDPR. For these services, you can revoke your consent at any time with effect for the future or give it again at a later date by accessing your cookie and privacy settings online via our data protection information and configuring them accordingly. Alternatively, you can prevent the storage of cookies by selecting the appropriate settings in your browser software. Please note that the browser settings you make only apply to the browser you are using. Further detailed information can be found in the following descriptions.
The legal basis for the processing of personal data using technically necessary cookies is § 25 para. 2 TTDSG i.V.m. Art. 6 para. 1 lit. f) GDPR. The purpose of the processing is to make it easier for you to use our website and to be able to offer you our services as requested. Some functions of our website do not work without the use of these cookies and could therefore not be offered. Our legitimate interest in the processing of cookies arises from the aforementioned purposes. The cookies are deleted at the end of the session (e.g. logging out or closing the browser) or after a specified period of time.
Cookies are stored on the user's computer and transmitted by it to our website. As a user, you therefore have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent. The cookie settings for our website can be changed via the following link: Change cookie settings.
If you use a Safari browser version 12.1 or higher, cookies are automatically deleted after seven days. This also applies to opt-out cookies, which are set to prevent tracking measures.
You can subscribe to a free newsletter on our website. When you register for the newsletter, the data from the input screen is transmitted to us.
If we receive your e-mail address in connection with our services and your order of goods and you have not actively objected to this, we reserve the right to send you offers for similar services offered by us by e-mail. This serves the purpose of advertising to our customers. The legal basis for this is Art. 6 para. 1 sentence 1 lit. f GDPR. You can object to this use of your email address at any time with effect for the future by sending a message to the contact option described below or via a link provided for this purpose in the email.
No data is passed on to third parties in connection with the data processing for sending newsletters. The data is used exclusively for sending the newsletter.
We use the e-mail marketing tool Maileon from XQueue GmbH, Christian-Pleß-Str. 11-13, 63069 Offenbach am Main, Germany, to send the newsletter. If you register for the newsletter, the data you enter when registering for the newsletter will be transmitted to Maileon and stored there (server location: Germany). Maileon does not obtain the right to pass on your data. After registration, Maileon will send you an e-mail to confirm your registration. Maileon also offers various options for analyzing how the newsletters sent are opened and used, e.g. to how many users an e-mail was sent, whether e-mails were rejected and whether users unsubscribed from the list after receiving an e-mail.
Further information on data processing by Maileon can be found here: https://maileon.com/datenschutz/
The purpose of collecting the user's e-mail address is to send a newsletter to newsletter subscribers and existing customers.
The collection of other personal data as part of the registration process serves to prevent misuse of the services or the e-mail address used.
The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 sentence 1 lit. a GDPR if the user has given consent.
The legal basis for the delivery of advertising emails for our own similar services and goods is Art. 6 para. 1 sentence 1 lit. f GDPR (our legitimate interest).
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. The user's e-mail address is therefore stored for as long as the subscription to the newsletter is active or an existing customer has not objected to receiving advertising e-mails.
The other personal data collected during the registration process is generally deleted after a period of 14 days.
The subscription to the newsletter can be canceled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter.
This also makes it possible to withdraw consent to the storage of personal data collected during the registration process.
Existing customers can also object to the use of their data to receive advertising at any time.
It is possible to contact us via the e-mail address provided on our website. In this case, the user's personal data transmitted with the e-mail will be stored.
The data is used exclusively for processing the conversation.
We use Microsoft 365 functionalities from the provider Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 D18 P521 (hereinafter: "Microsoft") for communication.
During the processing procedure, data may be transferred between Microsoft Ireland and the parent company in the USA. To ensure suitable guarantees for the protection of the transfer and processing of personal data outside the EU, data transfer to and data processing by Microsoft is carried out in accordance with Microsoft's "Online Service Terms" on the basis of suitable guarantees in accordance with Art. 46 et seq. GDPR, in particular through the conclusion of so-called standard data protection clauses in accordance with Art. 46 para. 2 lit. c GDPR.
Further information on the processing of data by Microsoft can be found here: https://privacy.microsoft.com/de-de/privacystatement
In the case of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.
The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.
The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 lit. f GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of 14 days at the latest.
The user has the option to revoke their consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.
Any objection should be addressed to: kontakt@zimplynatural.de
All personal data stored in the course of contacting us will be deleted in this case.
There is a contact form on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.
The following data is stored at the time the message is sent:
Your consent is obtained for the processing of the data as part of the sending process and reference is made to this privacy policy.
Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.
The data is used exclusively for processing the conversation.
The processing of the personal data from the input mask serves us solely to process the contact. If you contact us by email, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our information technology systems.
The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a GDPR if the user has given consent.
The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 sentence 1 lit. f GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b GDPR.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
The user has the option to revoke their consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.
Any objection should be addressed to: kontakt@zimplynatural.de
All personal data stored in the course of contacting us will be deleted in this case.
You can send us your application by e-mail. We will record your e-mail address and the data you provide in the e-mail.
We process the personal data from your application e-mail solely for the purpose of processing your application.
The legal basis for the processing of your data is the initiation of a contract at the request of the data subject, Art. 6 para. 1 sentence 1 lit. b Alt. 1 GDPR and § 26 para. 1 sentence 1 BDSG.
After completion of the application process, the data will be stored for up to six months. Your data will be deleted after six months at the latest. In the event of a legal obligation, the data will be stored in accordance with the applicable provisions.
The applicant has the option to object to the processing of personal data at any time. In such a case, the application can no longer be considered.
Any objection should be addressed to: kontakt@zimplynatural.de
All personal data stored in the course of electronic applications will be deleted in this case.
Use of company presences in social networks
Facebook and Instagram, Part of Meta Platforms Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2 Ireland
We provide information on our company pages and offer users the opportunity to communicate. If you carry out an action on our company website (e.g. comments, posts, likes, etc.), you may make personal data (e.g. real name or photo of your user profile) public. However, since we generally or to a large extent have no influence on the processing of your personal data by Meta, the company jointly responsible for the ZIMPLY NATURAL GmbH corporate website, we cannot provide any binding information on the purpose and scope of the processing of your data.
Our corporate presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use our corporate presence for marketing and PR purposes.
The publications on the company's website may contain the following content:
Every user is free to publish personal data through activities.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. a GDPR.
The data generated by the company website is not stored in our own systems.
You can object at any time to the processing of your personal data that we collect in the context of your use of our meta company website and assert your rights as a data subject mentioned under IV. of this privacy policy. To do so, please send us an informal e-mail to kontakt@zimplynatural.de.
You can find more information on the processing of your personal data by Meta and the corresponding objection options here:
Instagram: https://help.instagram.com/519522125107875/?helpref=uf_share
Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland
We provide information on our company page and offer Pinterest users the opportunity to communicate. If you carry out an action on our Pinterest company page (e.g. comments, posts, likes, etc.), you may make personal data (e.g. your real name or photo of your user profile) public. However, as we generally or to a large extent have no influence on the processing of your personal data by Pinterest, the company jointly responsible for the ZIMPLY NATURAL GmbH corporate presence, we cannot provide any binding information on the purpose and scope of the processing of your data.
Our corporate presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use our corporate presence for marketing and PR purposes.
The publications on the company's website may contain the following content:
Every user is free to publish personal data through activities.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. a GDPR.
The data generated by the company website is not stored in our own systems.
You can object to the processing of your personal data that we collect in the context of your use of our Pinterest company presence at any time and assert your rights as a data subject mentioned under IV. of this privacy policy. To do so, please send us an informal email to kontakt@zimplynatural.de.
You can find more information on the processing of your personal data by Pinterest and the corresponding objection options here:
Pinterest: https://policy.pinterest.com/de/privacy-policy
YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, United States
We provide information on our company page and offer YouTube users the opportunity to communicate. If you carry out an action on our YouTube company page (e.g. comments, posts, likes, etc.), you may make personal data (e.g. your real name or photo of your user profile) public. However, since we generally or to a large extent have no influence on the processing of your personal data by YouTube, the company jointly responsible for the ZIMPLY NATURAL GmbH corporate presence, we cannot provide any binding information on the purpose and scope of the processing of your data.
Our corporate presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use our corporate presence for marketing and PR purposes.
The publications on the company's website may contain the following content:
Every user is free to publish personal data through activities.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. a GDPR.
The data generated by the company website is not stored in our own systems.
You can object to the processing of your personal data, which we collect in the context of your use of our YouTube corporate presence, at any time and assert your data subject rights mentioned under IV. of this privacy policy. To do so, please send us an informal e-mail to kontakt@zimplynatural.de.
You can find more information on the processing of your personal data by YouTube and the corresponding objection options here:
YouTube: https://policies.google.com/privacy?gl=DE&hl=de
We use the possibility of company appearances on professional networks. We maintain a company presence on the following professional networks:
LinkedIn:
LinkedIn, Unlimited Company Wilton Place, Dublin 2, Ireland
On our website we provide information and offer users the opportunity to communicate.
The company website is used for applications, information/PR and active sourcing.
We have no information on the processing of your personal data by the companies jointly responsible for the corporate presence. You can find further information on this in LinkedIn's privacy policy:
https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
If you carry out an action on our company website (e.g. comments, posts, likes, etc.), you may make personal data (e.g. real name or photo of your user profile) public.
The legal basis for the processing of your data in connection with the use of our company website is Art. 6 para. 1 sentence 1 lit. f GDPR.
Our company website serves to inform users about our services. Every user is free to publish personal data through activities.
We store your activities and personal data published via our company website until you withdraw your consent. In addition, we comply with the statutory retention periods.
You can object to the processing of your personal data that we collect in the context of your use of our company website at any time and assert your data subject rights mentioned under IV. of this privacy policy. To do so, please send us an informal email to the email address stated in this privacy policy.
Further information on objection and removal options can be found here:
https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
The website is hosted on servers of a service provider commissioned by us.
Our service provider is:
netcup GmbH, Daimlerstraße 25, 76185 Karlsruhe, Germany
The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The information stored is
This data is not merged with other data sources. This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - the server log files must be recorded for this purpose.
The location of the website server is geographically located in the European Union (EU) or the European Economic Area (EEA).
Self-managed partner program in the form of partner links and partner vouchers
We offer a self-developed affiliate program that enables affiliates to receive a commission by selling our products. We process buyer data for the purpose of tracing the path of a buyer and assigning it to the corresponding affiliate. This can be done via an affiliate link or an affiliate voucher. Cookies may be used and the following personal data of customers may be processed:
We process the following affiliate data to register for the affiliate program and to execute the affiliate contract:
Processing is carried out for the purpose of increasing sales.
The legal basis for the processing of users' personal data is generally the customer's consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. The affiliate's data is processed on the basis of Art. 6 para. 1 sentence 1 lit. b GDPR, as it serves to initiate and execute a contract.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Information on how you can prevent the processing of your personal data by cookies can be found under VI.
We use plugins for various purposes. The plugins used are listed below:
We use the Facebook pixel of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA and its representative in the Union Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal H, D2 Dublin, Ireland (hereinafter referred to as Facebook) on our online presence. With its help, we can track the actions of users after they have seen or clicked on a Facebook ad. This allows personal data to be stored and evaluated, in particular the user's activity (in particular which pages have been visited and which elements have been clicked on), device and browser information (in particular the IP address and operating system), data about the advertisements displayed (in particular which advertisements have been displayed and whether the user has clicked on them) and also data from advertising partners (in particular pseudonymized user IDs). This enables us to record the effectiveness of Facebook ads for statistical and market research purposes.
Data may be transmitted to Facebook servers in the USA.
The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook. Facebook can link this data to your Facebook account and also use it for its own advertising purposes in accordance with Facebook's Data Usage Policy.
Further information on the processing of data by Facebook can be found here:
https://de-de.facebook.com/policy.php
The Facebook pixel is used to analyze and optimize advertising measures.
The legal basis for the processing of users' personal data is generally the consent of the user in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You can prevent the collection and processing of your personal data by Facebook by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
Further information on objection and removal options vis-à-vis Facebook can be found at
https://de-de.facebook.com/policy.php
We use Google AdWords from Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter referred to as: Google). We use this service to place advertisements. Google places a cookie on your computer. This allows personal data to be stored and evaluated, in particular the user's activity (in particular which pages have been visited and which elements have been clicked on), device and browser information (in particular the IP address and operating system), data about the advertisements displayed (in particular which advertisements have been displayed and whether the user has clicked on them) and also data from advertising partners (in particular pseudonymized user IDs).
Further information on the processing of data by Google can be found here:
https://policies.google.com/privacy?gl=DE&hl=de
We only receive information about the total number of users who have responded to our ad. No information is passed on with which we could identify you. The use is not for tracking purposes.
The legal basis for the processing of users' personal data is generally the consent of the user in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You can prevent the collection and processing of your personal data by Google by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can use the following link to deactivate the use of your personal data by Google:
https://adssettings.google.de
Further information on objection and removal options vis-à-vis Google can be found at
https://policies.google.com/privacy?gl=DE&hl=de
We use Google Analytics, a web analytics service provided by Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter referred to as: Google). Google Analytics analyzes, among other things, the origin of visitors, the time they spend on individual pages and the use of search engines, thus enabling better monitoring of the success of advertising campaigns. Google places a cookie on your computer. This allows personal data to be stored and evaluated, in particular the user's activity (in particular which pages have been visited and which elements have been clicked on), device and browser information (in particular the IP address and operating system), data about the advertisements displayed (in particular which advertisements have been displayed and whether the user has clicked on them) and also data from advertising partners (in particular pseudonymized user IDs). The information generated by the cookie about your use of this online presence is transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this online presence, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
On behalf of the operator of this online presence, Google will use this information to evaluate your use of the online presence, to compile reports on the activities of the online presence and to provide other services related to the use of the online presence and internet usage to the operator of the online presence. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website.
Further information on the processing of data by Google can be found here:
https://policies.google.com/privacy?gl=DE&hl=de
The purpose of processing personal data is to specifically address a target group that has already expressed an initial interest by visiting the website.
The legal basis for the processing of users' personal data is generally the consent of the user in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this privacy policy or as required by law. Advertising data in server logs is anonymized by Google deleting parts of the IP address and cookie information after 9 and 18 months respectively.
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You can prevent the collection and processing of your personal data by Google by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the online presence (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
You can use the following link to deactivate the use of your personal data by Google:
https://adssettings.google.de
Further information on objection and removal options vis-à-vis Google can be found at
https://policies.google.com/privacy?gl=DE&hl=de
We use the open source tracking tool Matomo (https://matomo.org/) to analyze the surfing behavior of our users. Matomo can be used on our website in two ways. Matomo is used in a cookie-less method when you visit the site. We agree with the opinion of Matomo and individual data protection authorities that this is a very data protection-friendly form of integration and can be used without consent. Matomo does not use device fingerprinting, but a so-called "config_id", the functionality of which is described in more detail here: https://matomo.org/faq/general/how-is-the-visitor-config_id-processed/
In the second method, Matomo places a cookie on your computer. This method only becomes active with the user's consent. This allows personal data to be stored and evaluated, in particular the user's activity (in particular which pages have been visited and which elements have been clicked on), device and browser information (in particular the IP address and operating system), data about the advertisements displayed (in particular which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (in particular pseudonymized user IDs).
The software is set so that the IP addresses are not saved in full, but 2 bytes of the IP address are masked for anonymization (e.g.: 192.168.xxx.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer.
Further information on the processing of data by Matomo can be found here:
https://matomo.org/privacy-policy/
The processing of users' personal data enables us to analyze the surfing behavior of our users. By analyzing the data obtained, we are able to compile information about the use of the individual components of our online presence. This helps us to constantly improve our online presence and its user-friendliness.
The legal basis for cookie-less integration is our legitimate interest (Art. 6 para. 1 lit. f GDPR). The legal basis for the tracking method using cookies is generally the consent of the user in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
You have the right to withdraw your declaration of consent under data protection law at any time; you can object to processing on the basis of our legitimate interest. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You can prevent the collection and processing of your personal data by Matomo by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
Further information on objection and removal options in relation to Matomo can be found at:
https://matomo.org/privacy-policy/
We use functions of Outbrain UK Limited, 5 New Bridge Street, London, EC4V 6JA, UK (hereinafter: Outbrain). On parts of our online presence, we use the technology of the provider Outbrain, with which our users are referred to further content within our online presence that may also be of interest to them and to online presences of third parties. The further reading recommendations integrated by Outbrain, e.g. below an article, are determined on the basis of the content previously read by the user. Outbrain uses cookies, which are stored on the user's end device, to display this further interest-related content. This allows personal data to be stored and analyzed, in particular the user's activity (in particular which pages have been visited and which elements have been clicked on) and device and browser information (in particular the IP address and operating system). The content displayed in the Outbrain widget is automatically controlled and delivered by Outbrain in terms of content and technology. The display of reading recommendations by Outbrain using cookies takes place on a pseudonymized basis.
Further information on the processing of data by Outbrain can be found here:
https://www.outbrain.com/de/legal/privacy
The use of the Outbrain plug-in serves to improve the user-friendliness of our online presence and service. We use this plug-in to be able to offer article recommendations.
The legal basis for the processing of users' personal data is generally the consent of the user in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You can prevent the collection and processing of your personal data by Outbrain by preventing the storage of third-party cookies on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can use the following link to deactivate the use of your personal data by Outbrain under "View my Profile":
https://my.outbrain.com/recommendations-settings/home
You can find further information on objection and removal options vis-à-vis Outbrain at
https://www.outbrain.com/de/legal/privacy
We use the Trusted Shops Trustbadge to display our Trusted Shops seal of approval and any collected reviews as well as to offer Trusted Shops products to buyers after an order. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (hereinafter referred to as: Trusted Shops). When the Trustbadge is called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.
Further personal data will only be transferred to Trusted Shops if you have consented to this, have decided to use Trusted Shops products after completing an order or have already registered to use them. In this case, the contractual agreement concluded between you and Trusted Shops applies.
Further information on the processing of data by TrustedShops can be found here:
https://www.trustedshops.de/impressum/
The use of Trusted Shops serves to optimize the marketing of our offer.
The legal basis for the processing of users' personal data is generally the consent of the user in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
The access data is automatically deleted no later than 90 days after the end of your visit to the site.
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You can prevent the collection and processing of your personal data by Trusted Shops by preventing the storage of third-party cookies on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
Further information on objection and removal options vis-à-vis Trusted Shops can be found at:
https://www.trustedshops.de/impressum/
We use the YouTube plugin operated by Google, YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA and its representative in the Union Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as: Google). We use the YouTube plugin to embed videos from YouTube on our online presence. When you visit our online presence, your browser establishes a connection with the YouTube servers. This allows personal data to be stored and analyzed, in particular the user's activity (in particular which pages have been visited and which elements have been clicked on) as well as device and browser information (in particular the IP address and operating system).
We have no influence on the content of the plug-in. If you are logged into your YouTube account during your visit, YouTube can assign your online presence visit to this account. By interacting with this plug-in, this corresponding information is transmitted directly to YouTube and stored there.
Further information on the processing of data by Google can be found here:
https://policies.google.com/privacy?gl=DE&hl=de
The use of the YouTube plugin serves to improve user-friendliness and an appealing presentation of our online presence.
The legal basis for the processing of users' personal data is generally the consent of the user in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You can prevent the collection and processing of your personal data by Google by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can use the following link to deactivate the use of your personal data by Google:
https://adssettings.google.de
Further information on objection and removal options vis-à-vis Google can be found at
https://policies.google.com/privacy?gl=DE&hl=de
We use the Google Tag Manager (https://www.google.com/intl/de/tagmanager/) of Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter referred to as: Google). Google Tag Manager can be used to manage and bundle tags from Google and third-party services and embed them on an online presence. Tags are small code elements on an online presence that are used, among other things, to measure visitor numbers and behaviour, to record the impact of online advertising and social channels, to use remarketing and targeting and to test and optimize online presences. When a user visits the online presence, the current tag configuration is sent to the user's browser. It contains instructions on which tags should be triggered. Google Tag Manager triggers other tags, which in turn may collect data. Information on this can be found in the sections on the use of the corresponding services in this privacy policy. Google Tag Manager does not access this data.
You can find more information about Google Tag Manager at https://www.google.com/intl/de/tagmanager/faq.html and in Google's privacy policy: https://policies.google.com/privacy?hl=de
The purpose of processing personal data is to collect and clearly manage and efficiently integrate the services of third-party providers.
The legal basis for the processing of users' personal data is generally the consent of the user in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this privacy policy or as required by law. Advertising data in server logs is anonymized by Google deleting parts of the IP address and cookie information after 9 and 18 months respectively.
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You can prevent the collection and processing of your personal data by Google by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the online presence (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
You can use the following link to deactivate the use of your personal data by Google:
https://adssettings.google.de
Further information on objection and removal options vis-à-vis Google can be found at
https://policies.google.com/privacy?gl=DE&hl=de
We use functionalities of the customer relationship management (CRM) plugin Zendesk from Zendesk, Inc, 1019 Market St, San Francisco, CA 94103, USA (hereinafter referred to as Zendesk). We use the plugin for our customer support, sales and communication with customers and interested parties.
Zendesk cookies are stored on your end device. The following personal data may be processed by Zendesk:
Further information on the processing of data by Zendesk can be found here:
https://www.zendesk.de/company/customers-partners/privacy-policy/
https://www.zendesk.de/company/policies-procedures/cookie-policy/?cta=cookie
We use Zendesk and its functionalities to increase the user-friendliness of our platform and to manage our customers.
The legal basis for the processing of users' personal data is generally the consent of the user in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
If, when using Zendesk, special categories of personal data are processed in accordance with Art. 9 para. 1 GDPR, the legal basis is the express consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR in conjunction with Art. 9 para. 2 lit. a GDPR.
If communication with customers or interested parties takes place via Zendesk for the execution or initiation of a contract, the legal basis is Art. 6 para. 1 lit. b GDPR.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
In addition, you can prevent the collection and processing of your personal data from cookies by Zendesk by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
Further information on objection and removal options vis-à-vis Zendesk can be found at:
https://www.zendesk.de/company/customers-partners/privacy-policy/
We use functionalities of the appointment scheduling software Calendly from Calendly LLC, 271 17th St NW, 30363, Atlanta, Georgia, United States (hereinafter: Calendly). Calendly supports the user with functions such as minimum planning deadlines, automated reminder emails and calendar integrations for appointment management.
Cookies from Calendly are stored on your end device.
The following personal data is processed by Calendly:
Data is transferred to Calendly servers in the USA. For users from the European Economic Area, an additional data transfer addendum applies. This contains, among other things, standard data protection clauses as a suitable guarantee for data transfer to the USA in accordance with Art. 46 para. 2 lit. c GDPR. You can find the data transfer addendum at:
https://calendly.com/pages/dpa
Other recipients of the data are subcontractors of Calendly, which are used, among other things, for the purposes of customer service, debt collection and IT infrastructure. Calendly also reserves the right to share data with subsidiaries or future subsidiaries.
Further information on the processing of data by Calendly can be found here:
https://calendly.com/de/pages/privacy
We use Calendly to carry out the scheduling process.
The legal basis for data processing can be both Art. 6 para. 1 sentence 1 lit. a GDPR (consent) and Art. 6 para. 1 sentence 1 lit. b) GDPR if the appointment serves the execution or initiation of a contract.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
You can prevent the collection and processing of your personal data by Calendly by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can find further information on objection and removal options vis-à-vis Calendly at https://calendly.com/de/pages/privacy
We use functionalities of the webinar service Webinargeek (Chroomstraat 12 in Zoetermeer, the Netherlands).
Cookies from Webinargeek may be stored on your end device. In addition, the following personal data is processed on our behalf:
The use of Webinargeek is for conducting webinars.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest lies in the purposes of data processing mentioned under 2.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
You can prevent the collection and processing of your personal data by Webinargeek by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser. Please note, however, that it will not be possible to participate in a webinar.
We use the OpenAI service via Microsoft Azure from Microsoft Ireland, South County Business Park, One Microsoft Place, Carmanhall and Leopardstown, Dublin, D18 P521, Ireland.
This service enables us to offer you the product that best matches your symptoms based on your symptom description. Microsoft does not receive any information about the user unless they explicitly enter their name in the description of their symptoms. Requests to the AI model are made without identifying the user and remain anonymous.
Using the OpenAI service enables us to offer our customers the right product for their symptoms.
The legal basis for data processing is the fulfillment of a contract or the implementation of pre-contractual measures with the data subject within the meaning of Art. 6 para. 1 sentence 1 lit. b GDPR.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy.
You can object to the processing of your personal data by Microsoft. If the data is required to fulfill a contract or to carry out pre-contractual measures, premature deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.
If you have reached our website from an advertisement on the provider's domain, cookies and/or comparable technologies (tracking pixels, web beacons, pings or HTTP requests) can be used to track the success of the advertisement.
For this purpose, tracking technology is used to read certain end device and browser information, including your IP address if applicable, in order to record and evaluate predefined user actions (e.g. completed transactions, leads, search queries on the website, views of product pages). This enables us to compile statistics on user behaviour on our website after forwarding an advertisement, which we use to optimize our offer.
The purpose of processing personal data is to monitor the success of advertising measures.
The legal basis for the processing of users' personal data is generally the consent of the user in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
You have the right to withdraw your declaration of consent under data protection law at any time; you can object to processing on the basis of our legitimate interest. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You can prevent the collection and processing of your personal data by Adverfly by preventing the storage of third-party cookies on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can find further information on objection and removal options vis-à-vis Adverfly at https://www.adverfly.com/de/privacy-policy
We use Google Ads Customer Match lists as part of our Google advertising activities. We use Google Ads Customer Match with your consent or as part of our legitimate interest in accordance with Art. 6 para. 1 a) + f) GDPR.
To use Customer Match, lists of encrypted user data (e.g. names, email addresses, addresses, customer-specific identifiers) are uploaded to Google. Google then compares whether the transmitted user data matches existing Google customers. This can then be used to create target groups that can be used to target ads/campaigns. Once the Salesforce Match lists have been created, the encrypted customer data is automatically deleted again. This prevents providers from obtaining new addresses.
The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as the processor. We have concluded a data processing agreement with Google for this purpose. Google LLC, based in California, USA, has joined the EU-U.S. Data Privacy Framework and is certified accordingly.
You can object to this use by preventing the installation of cookies by setting your browser software accordingly (deactivation option). You can also customize personalized advertising in your Google user account in the Privacy tab according to your wishes. To do this, log in to Google and go to "Manage Google Account" in the "Data and Privacy" section.
We offer a web store on our website. In preparation for the order and to create an individual product, the buyer uses our configurator. The following voluntary information is requested:
Some of these are health data and therefore special categories of personal data within the meaning of Art. 9 GDPR.
Only if this results in an order will we charge additionally:
The data from the configurator will not be passed on to third parties. The partner pharmacy and the team of therapists only receive the resulting prescription for checking and the buyer data provided in the course of the order.
We use cloud services from Ninox Software GmbH, Monbijouplatz 5, 10178 Berlin, Germany, for data exchange with the pharmacy and for other business processes that also involve the processing of personal data.
The collection of data in the configurator and the forwarding of the prescription serves us to create and send our individualized products. The telephone number is optionally requested for any pharmaceutical queries and for quality assurance purposes.
The collection of health data is based on your consent Art. 9 para. 2 in conjunction with Art. Art. 6 para. 1 sentence 1 lit. a) GDPR. In addition, processing is necessary for the performance of a contract (Art. 6 para. 1 sentence 1 lit. b) GDPR).
The data will be stored for as long as necessary to fulfill the purposes described in this privacy policy or as required by law, e.g. for tax and accounting purposes.
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
We offer our customers various payment options for processing their orders. Depending on the payment option, we forward customers to the platform of the relevant payment service provider. After completing the payment process, we receive the customer's payment data from the payment service providers or our house bank and process it in our systems for invoicing and accounting purposes.
Payment data is forwarded to the following payment service providers:
Stripe Inc, 510 Townsend Street San Francisco, CA 94103, USA
Further information on the data protection guidelines as well as revocation and removal options vis-à-vis the payment service provider can be found here: https://stripe.com/de/privacy
We offer the following payment methods via Stripe:
The transmission of payment data to payment service providers serves to process the payment, e.g. when you purchase a product and/or make use of a service.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. b GDPR, as the processing of the data is necessary for the execution of the concluded purchase contract.
All payment data and data on any chargebacks will only be stored for as long as they are required for payment processing and possible processing of chargebacks and debt collection as well as to combat misuse.
Furthermore, payment data may be stored beyond this if and as long as this is necessary to comply with statutory retention periods or to prosecute a specific case of misuse.
Your personal data will be deleted upon expiry of the statutory retention obligations, i.e. after 10 years at the latest.
You can revoke your consent to the processing of your payment data at any time by notifying the controller or the payment service provider used. However, the payment service provider used may still be entitled to process your payment data if and as long as this is necessary for the contractual processing of payments.
We reserve the right to make changes to the integration of payment service providers and payment options. We forward the payment data to the service providers for the purpose of payment or some of the payment service providers collect this data directly from the buyer. During the ordering process, the buyer can choose which payment service provider they wish to use.
It is possible to complete the payment process by credit card.
The following data is regularly transmitted as part of payment by credit card:
It is possible to complete the payment process with the payment service provider PayPal. In addition to a direct payment method, PayPal also offers purchase on account, direct debit, credit card and payment by installments.
The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg.
If you choose PayPal as your payment method, your data required for the payment process will be automatically transmitted to PayPal.
This involved the following data in particular:
The data transmitted to PayPal may be transmitted by PayPal to credit agencies. The purpose of this transmission is to check identity and creditworthiness.
PayPal may also pass on your data to third parties if this is necessary to fulfill contractual obligations or if the data is to be processed on our behalf. When transferring your personal data within companies affiliated with PayPal, the Binding Corporate Rules approved by the competent supervisory authorities apply. You can find them here:
https://www.paypal.com/de/webapps/mpp/ua/bcr
Other data transfers may be based on contractual protection provisions. For further information, please contact PayPal.
All PayPal transactions are subject to PayPal's privacy policy. You can find this under:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full/.
It is possible to complete the payment process by direct debit. In this case, the payment data will be transmitted both to the payment service provider and to the credit institution specified by you.
We offer the option of completing the payment process via Apple Pay and Google Pay. In this case, your data will be transferred to the respective payment service provider.
"Apple Pay" is a payment service of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, Google Pay is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When using the service, payment is made via your Apple device or a device that is linked to your Google account. The means of payment that you have previously deposited with the respective payment service will be debited.
Your order information will be passed on to Apple or Google in encrypted form in order to process the payment. Further information on how the services work can be obtained directly from the payment provider. If personal data is processed with this payment method, this is done for the purpose of executing a purchase contract (Art. 6 para. 1 lit. b GDPR).
Further information on data protection for Apple Pay and Google Pay can be found at https://support.apple.com/de-de/HT203027 and https://policies.google.com/privacy
We offer the option of completing the payment process via Klarna. Klarna is a service provided by Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden and offers various payment options. Personal data relating to the order is sent to Klarna. Klarna collects payment data and other personal data directly from you during the payment process. Information on data protection at Klarna can be found here: https://www.klarna.com/de/datenschutz/
If you order products or services on our website for which a shipping service provider is used for delivery, you will receive your order and shipping confirmation via your e-mail address and, depending on the respective shipping service provider, notification that your shipment has arrived and/or notification of the package announcement and possible delivery options.
The data is transmitted to the following service providers:
The transmitted data is regularly:
The purpose of processing personal data is to enable shipping service providers to inform recipients about the progress of their shipment by e-mail and thus increase the likelihood of successful delivery.
The legal basis for the transmission of the e-mail address to the respective shipping service provider and its use is Art. 6 para. 1 lit. b GDPR, as it is necessary for the execution of the contract.
The transmitted data will be deleted by the respective shipping service provider once the parcel has been delivered.
The notification service provided by the mailing service provider can be terminated by the user concerned at any time. For this purpose, there is a corresponding opt-out link in every e-mail.
We reserve the right to make changes to this privacy policy at any time. The privacy policy is updated regularly.
This privacy policy was created with the support of DataGuard created.
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